I am experiencing errors when completing the online form. Help!
You will need to have verified your account in the Confirm Account email. You will be able to complete the form but you will not be able to submit your application until your account is confirmed. Please see Confirm Account for tips on troubleshooting this issue.
For details on resetting your password, please go to the Reset Password guide.
- screenshots of the issue
- the time it happened
- the device you are using (for example, a Mac or PC laptop, mobile phone, tablet, etc.)
- the operating system (such as Windows 10, Mac 10.13.3/High Sierra)
- browser name and version (Chrome 63.0.32, Firefox 54.0.1, usually found under ""Help"" or ""About"" in the browser's menu)
- network type and provider (Shaw, Telus, Rogers, modem, WiFi, home internet, and others)
- what city you are applying from (local issues sometimes occur)