Questions?

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22 results found.  Showing 1-10.

  1. Emails from EducationPlannerBC

    If you are not receiving expected emails from EducationPlannerBC: verify that your account email is correct search all folders (especially Spam/Junk folders) for an email from mailer@educationplannerbc.ca send an email (blank or with the word "H...

  2. My credit card payment won't go through or was declined. What do I do?

    Possible reasons why your payment may not go through: You have used a credit card type that is not accepted by the institution. Institutions list the cards they accept on the Review page and the Payment page. All accept Visa and MasterCard, but...

  3. What is my application status? Can I change information on my application? Where is my offer letter?

    As soon as you click Submit on the application, the information and payment is sent directly to the institution for review. EducationPlannerBC cannot update information on submitted applications or check the status of admission. MAKING CHANGES TO TH...

  4. Monday October 14th, 2019 Holiday Closure

    EducationPlannerBC offices in Vancouver and Victoria will be closed on Monday October 14th, 2019 for the Thanksgiving Day Statutory Holiday. We will reopen on Tuesday October 15th, 2019 and resume regular business hours.If you require any assistance or...

  5. Service Outage Notice: Thurs October 17, 2019

    Service Outage Notice: On Thursday, October 17, 2019, from approximately 4:30 AM to 9:00 AM Pacific Time, the Apply portal and user accounts will be unavailable during regular monthly maintenance....

  6. * Contact the institutions listed on EducationPlannerBC

    NOTE: For questions about an offer letter, or any questions about your application after it has been submitted, please contact the college or university admission/registrar's office directly. Click on the institution name below for contact details. ...

  7. EducationPlannerBC tools best used in Chrome, Firefox, Edge or Safari (desktop); on mobile, use Android Firefox

    Though EducationPlannerBC works to ensure consistent usability across many browsers, EducationPlannerBC tools are best used in Chrome, Firefox, Edge, or Safari for Mac.On mobile, most browsers are fine though we are experiencing an intermittent bug wit...

  8. High school upgrading

    There are a number of options available for upgrading or completing high school/secondary school courses in BC. Your local school district may offer courses in-class, summer, or online/distance learning (availability and delivery type depends on the...

  9. I am experiencing errors when completing the online form. Help!

    For desktop computers: Try clearing the cache on your web browser, or using a different device or different browser (such as a desktop computer with the latest version of Chrome).On a mobile device: We are working to resolve intermittent issues with Ch...

  10. How can I recover my username and/or password?

    Please note that all accounts are automatically removed after 9 months of inactivity. Also, accounts created before June 22, 2017 were removed from the system after an upgrade, and you cannot recover these accounts. Follow these instructions...

22 results found.  Showing 1-10.

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