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24 results found.  Showing 1-10.

  1. Service Outage Notice: Thursday, December 16th, 2021

    On Thursday, December 16th, from 4am to 7pm Pacific Time, the EducationPlannerBC application and user accounts will be unavailable due to regular monthly maintenance....

  2. Credit card and payment questions

    Fee charged but application not submitted: This temporarily 'reserves' the funds on your card; this may show as a completed transaction or may show as a pending transaction. However, this is a temporary 'preauthorization hold' only; the transaction...

  3. What does it mean if an institution is Offline?

    If an institution is listed asofflineon EducationPlannerBC, this means that the institution is not currently accepting online applications through EducationPlannerBC.This may be due to: open dates and deadlines as defined by the institution (not acc...

  4. Error Messages on account pages

    The following errors may occur depending on your web browser, data, or other factors: INSTITUTION OFFLINE:This is usually due to the institution not currently accepting applications from any applicants. For more detail click hereand review the institu...

  5. UBC Applicant inquiries

    For undergraduate applicant inquiriesregarding admissionto the University ofBritish Columbia (UBC):Please emailadmissions.tech@ubc.cawith questionsregarding UBCprogram admission requirements, items ontheEducationPlannerBCapplicationform, or to foll...

  6. Fee Payment Page Not Loading

    If you have reached the Make Payment page and are receiving either of the following: a blank page with no space to enter credit card information a message saying "The webpage at https://ms1.eigendev.com/... might be temporarily down or it may have ...

  7. What is my application status? Can I change information on my application? Where is my offer letter?

    As soon as you click Submit on the application, the information and payment is sent directly to the institution for review. EducationPlannerBC cannot update information on submitted applications or check the status of admission, though you may confirm ...

  8. I cannot find my high school or post-secondary school in the Academic History list

    When adding an item to your Academic History, if your school is not listed after selecting the appropriate Country, please take the following steps: In the Country field:Select Country where the school is located.Then, select State or Province if ...

  9. File Upload

    Please note the following when uploading documents on an EducationPlannerBC application form. File uploads are presently limited to 5MB per file. Accepted file types are: PDF, TIFF, JPG and PNG. Please also ensure that the filename includes only c...

  10. Emails from EducationPlannerBC

    If you are not receiving expected emails from EducationPlannerBC:VERIFY EMAIL:Verify that your account email is correct: Please log in to your EducationPlannerBC account if you can; select "Update Email" from the menu at top-right, and follow direction...

24 results found.  Showing 1-10.

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