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7 results found.

  1. Error Messages on account pages

    The following errors may occur depending on your web browser, data, or other factors: INSTITUTION OFFLINE:This is usually due to the institution not currently accepting applications from any applicants. For more detail click hereand review the institu...

  2. 'Invalid email' error on account recovery request page

    Some users are reporting an issue on the Account Recover/Forgot Your Password page:https://apply.educationplannerbc.ca/account/recover In some cases, users are entering a valid email address (used previously on EducationPlannerBC) but receive an "inva...

  3. Emails from EducationPlannerBC

    If you are not receiving expected emails from EducationPlannerBC:VERIFY EMAIL:Verify that your account email is correct: Please log in to your EducationPlannerBC account if you can; select "Update Email" from the menu at top-right, and follow direction...

  4. How do I create an EducationPlannerBC account?

    To create an EducationPlannerBC so you can apply online to a post-secondary institution in British Columbia, follow these steps: Go to https://apply.educationplannerbc.ca/ Select Apply from the top menu. Under To get started, select Sign Up for yo...

  5. I am experiencing errors when completing the online form. Help!

    If receiving error messages or issues saving: Try clearing the cache on your web browser, refreshing the page and trying your task again. Or, try using a different device or different browser (such as a desktop computer with the latest version of Chr...

  6. How can I delete my EducationPlannerBC account?

    TO DELETE YOUR EDUCATIONPLANNERBC ACCOUNT If you would like your EducationPlannerBC account to be deleted, please send an email to support@educationplannerbc.ca from the email address associated with your EducationPlannerBC account. The email messa...

  7. How can I recover my username and/or password?

    Please note that all accounts are automatically removed after 9 months of inactivity. Also, accounts created before June 22, 2017 were removed from the system after an upgrade, and you cannot recover these accounts. Follow these instructions...

7 results found.