Managers in social, community and correctional services

This group performs some or all of the following duties:

• Plan, organize, direct, control and evaluate the delivery of social and community service programs such as income maintenance, children's aid and emergency housing services

• Manage the operations and activities of social and community centres, correctional facilities and detention centres

• Administer the programs of non-governmental organizations involved with social issues such as health care, human rights, consumer protection, international development and environmental protection

• Administer programs of membership organizations such as political parties, labour organizations, business and professional associations

• Establish administrative procedures to meet objectives set by board of directors or senior management

• Direct and advise professional and non-professional staff delivering services and programs to the general public and to the organization or association membership

• Plan, administer and control budgets for programs, equipment and support services

• Represent their respective organizations for the purpose of government liaison and media relations

• Participate in policy development by preparing reports and briefs for management committees and working groups

• Hire and provide training for professional and non-professional staff.

• Managers in social, community and correctional services usually require a master's degree in a social science or administrative discipline and Several years of experience in a related occupation, such as a community and social service worker, social or health policy researcher, consultant or program officer, probation or parole officer, or social worker.

• Managers of associations and membership organizations require extensive experience in a related occupation, trade or industry.

• Progression to senior management positions in social, community and correctional services is possible with additional training and experience.