Confirm with the certifying body that your intended program qualifies you for this certification.

To work as a court reporter in B.C., you may need a Chartered Shorthand Reporter Certification. Eligibility is achieved through successful completion of a recognized program and the certifying examinations.

Court reporters

Dispatchers

Customer and information services supervisors

This instructional program class comprises any program that focuses on the development, use, critical evaluation, and regulation of new electronic communication technologies using computer applications; and that prepares individuals to function as developers and managers of digital communications media. These programs include courses in computers and telecommunications technologies and processes; design and development of digital communications; marketing and distribution; digital communications regulation, law, and policy; the study of human interaction with, and use of, digital media; and emerging trends and issues.

Digital communication and media/multimedia

This instructional program class comprises any program that focuses on general communication processes and dynamics within organizations. These programs include courses in the development and maintenance of interpersonal group relations within organizations; decision-making and conflict management; the use of symbols to create and maintain organizational images, missions, and values; power and politics within organizations; human interaction with computer technology; and how communications socialize and support employees and team members.

Organizational communication, general

This instructional program class comprises any program that focuses on the communication of technical and scientific knowledge to a variety of audiences through print, video, and digital media; and that prepares individuals to function as technical writers and editors, documentation developers, web designers, and usability specialists. These programs include courses in scientific and technical writing and editing, graphic and information design, web design, audience analysis, document usability and field testing, publications management, and applications to specific technical fields.

Technical and scientific communication

This instructional program class comprises any program that focuses on the critical thinking, analysis, and practical skills essential to developing and implementing communication strategies that advance organizations goals and missions. These programs include courses in communication management, crisis communication, communications law, digital and traditional marketing strategies, media relations, social media strategies, strategic communication, traditional and emerging media, and writing for the media.

Communication management and strategic communications

This instructional program class comprises any program focusing on the application of the incident command system model to formulating and implementing effective response to natural and man-made disasters. These programs include courses in contingency planning, hazard and risk assessment, joint operations, law and ethics, emergency response and recovery, event mitigation, emergency rescue and medical operations, incident command, terrorism and national security issues, law enforcement, relief administration, volunteer and citizen coordination, public relations and applications to specific types of incidents.

Crisis/emergency/disaster management

Communication Micro-credentials

Dispatchers operate radios and other telecommunication equipment to dispatch emergency vehicles and to coordinate the activities of drivers and other personnel. They are employed by police, fire and health departments, other emergency service agencies, taxi, delivery and courier services, trucking and utilities companies, and other commercial and industrial establishments.

Customer and information services supervisors supervise and coordinate the activities of workers in the following unit groups: Customer service representatives - financial institutions (64400) and Other customer and information services representatives (64409). They are employed by banks, trust companies, credit unions and similar financial institutions, retail establishments, contact centres, insurance, telephone and utility companies and other establishments throughout the public and private sectors.

The Communication for Team-based Collaboration Micro-credential focuses on experience working and communicating in a team-based collaborative project. You will apply theoretical concepts of interprofessional collaboration, professional empathy, conflict resolution, intercultural, and interpersonal communication in a team-based project. By collaborating in diverse teams, you will apply theories and communication practices to create a team charter, team progress report, and final report. Finally, you will practice reflexivity by analyzing their individual performance and contributions to the team through self-reflection activities.​

Communication for Team-based Collaboration Micro-credential

The Micro-Credential in Crisis Communications provides professionals with practical skills to develop and maintain relevant communication tools, develop crisis communication plans and programs, develop public and media relations interview skills, and effectively manage communication to various audiences including the general public, media outlets, government authorities, elected officials and business partners.

Crisis Communications Micro-credential

Effective and professional communication skills are essential to success in today's workplace. Learn the tools for effective verbal and written communication that will enable you to communicate with clarity and impact. Gain the skills required to effectively manage conflict and navigate difficult conversations and develop mindful listening and communication techniques. By increasing your professional communication skills, you minimize the potential for misunderstandings and ambiguities and increase your ability to inspire through clear and focused communication strategies.

Workplace Communication Skills Micro-credential

The Communication Strategies for Resource Practitioners Micro-Certificate provides students with skills and competencies to critically evaluate and structure compelling communication practices that facilitate action while opening discussions between the forestry sector, rights-holders, stakeholders, and other interested parties. The micro-certificate responds to the growing pressure faced by resource practitioners to align communication practices in such a way that promotes a more positive reputation for the BC Forestry industry.

Communication Strategies for Resource Practitioners Micro-Certificate

The UBC Micro-certificate in Writing and Communication Skills for the Workplace: Grammar and Style is a part-time, online program designed to build foundational writing and editing skills that are transferable to any role or task and that will help enhance your career. Come away with a solid understanding of grammar and fundamental rules of writing to produce text that is accurate, elegant and emphatic.

Writing Skills and Communication Skills for the Workplace Micro-certificate (UBCV)

The UBC Micro-certificate in Writing Skills for Digital Content: Website Strategy is a part-time, online program designed for you to build essential skills in writing and managing web and digital content. Come away with the knowledge, processes, tools and templates to plan, produce and manage effective and successful website content.

Writing Skills for Digital Content Micro-certificate (UBCV)

The Business Communication Micro-certificate is designed to sharpen communication skills by providing easily applied strategies for continued growth and improved productivity. The program's practical approach focuses on developing the specific skills required to communicate effectively in the workplace and the self-confidence to successfully apply those skills. You will gain an understanding of the interpersonal communication skills necessary to build constructive relationships in a diverse workplace, and discover practical tools to strengthen inclusivity and develop your own cultural competencies. 

Business Communication Micro-certificate

The Micro-certificate in Crisis Communication for Public Relations Professionals is designed for communicators seeking to enhance their skills by providing them with the expertise to develop, implement and assess robust crisis communication plans.

Exploring crisis communication theories and real-world case studies, participants will learn to navigate the complexities of crisis preparation, craft narratives for tumultuous times, ready spokespersons, effectively engage with media and social platforms, and maneuver through the post-crisis landscapes. Graduates of this online micro-credential will emerge as resilient communicators, armed with the knowledge and skills to navigate and respond to crises.

Crisis Communication for Public Relations Professionals Micro-certificate

The Essential Soft Skills Training - Professional Development Certificate micro-credential provides you with foundational soft skills such as communication, creativity, productive conflict resolution, self-awareness, social intelligence, problem solving, process management and more. In light of how digital work environments affect these skills, this micro-credential will prepare you to be more effective in working collaboratively and constructively with colleagues, thus increasing your competitive advantage in the workplace. Theory will be presented with practical action steps that you will apply through class simulations or in the workplace. Progress will be assessed through personal reflection, quizzes, peer review and instructor feedback.

Essential Soft Skills Training Micro-certificate

This program is designed to take you through the fundamentals of marketing. Learn how to apply these skills in the online marketing world and then develop communication planning strategies to support any organization. You will be guided through key marketing theories, concepts and principles, as well as their application in making sound marketing management decisions in a variety of industries. Learn about web-based business models, social media technologies and strategies, digital marketing trends and where a business should focus its digital marketing efforts. This overview will work to enhance the development of integrated marketing communication strategies. You will gain confidence in planning, developing key messages, using appropriate marketing communication tools and developing of key audience segments.

Marketing Communication Micro-certificate

The Professional Communication in the Workplace program is a pathway for professionals, both emerging and mid-career, to upskill and reskill to support their current role or future professional goals. Clear communication, writing, and editing skills continue to be essential in a broad range of professional contexts in the public and private sectors. 

Professional Communication in the Workplace Micro-certificate

The Business Communication and Project Management Award of Achievement allows you to develop and strengthen the communications skills needed for success in the workplace, both interpersonally and in support of team productivity and project success.

Educational Path

Communication Micro-credentials

Programs

Careers