Accommodation service managers

FOODSAFE Level 1 is required for food service establishment operators and front line food service workers such as cooks, servers, bussers, dishwashers, and deli workers. FOODSAFE Level 2 is required for foodservice owners, managers, kitchen managers, and executive chefs who have taken Level 1. You can earn these certifications through successful completions of the courses.

Food service supervisors

Executive housekeepers

Accommodation, travel, tourism and related services supervisors

To work as a hotel front desk clerk in B.C., you may choose to earn the Tourism Certified Professional (Front Desk Agent) certification. The certification is earned by completing the emerit Front Desk Agent training program requirements.

Hotel front desk clerks

This instructional program class comprises any program that prepares individuals to manage operations and facilities that provide lodging services to the travelling public. These programs include courses in hospitality industry principles; supplies purchasing, storage and control; hotel facilities design and planning; hospitality industry law; personnel management and labour relations; financial management; marketing and sales promotion; convention and event management; front desk operations; and applications to specific types of hotel and motel operations.

Hotel/motel administration/management

Hotel Management Bachelor's Degrees

Hotel Management Diplomas

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.

Food service supervisors supervise, direct and coordinate the activities of workers who prepare, portion and serve food. They are employed by hospitals and other health care establishments and by cafeterias, catering companies and other food service establishments.

Executive housekeepers direct and control the operations of housekeeping departments within hotels, hospitals and other establishments.

Accommodation, travel, tourism and related services supervisors supervise and coordinate the activities of hotel accommodation service clerks, casino workers, reservation clerks and other travel and accommodations workers not elsewhere classified. They are employed by service establishments throughout the public and private sectors.

Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.

The Resort and Hotel Management Diploma is designed to prepare graduates for careers in tourism focusing primarily on resorts, hotels and restaurants but including all areas of hospitality. Through classroom instruction, practical lab training and work experience, our program teaches you solid business practices, human resources, leadership and marketing skills that will help to launch your career. You'll gain confidence to coordinate everything from exclusive parties and sporting events to signature black-tie galas for thousands. Communications and human relations are emphasized.

Resort and Hotel Management Diploma

The Resort and Hotel Management Diploma blends theory and hands-on learning to give you the technical and managerial skills you need to work at a variety of positions in the hotel/resort industry in Canada and abroad. In this program you’ll also learn key business principles necessary to successfully manage hotels and resorts, flawlessly execute food and beverage operations, and sharpen your understanding of excellence in service culture overall. Skills and knowledge gained in this program are easily transferable to other business sectors.

Educational Path

Hotel Management Diplomas

Programs

Careers