Supervisors, general office and administrative support workers

General office support workers

To work as an administrative professional in B.C., you may choose to earn the Canadian Certified Administrative Professional designation. The designation is earned by completing the Canadian Certified Administrative Professional (CCAP) program, for which you must be a member of the Association of Administrative Professionals (AAP).

Office reception clerk

Court clerks

This instructional program class comprises any program that prepares individuals to perform the duties of special assistants and/or personal secretaries for business executives and top management. These programs include courses in business communications, principles of business law, public relations, scheduling and travel management, secretarial accounting, filing systems and records management, conference and meeting recording, report preparation, office equipment and procedures, office supervisory skills, and professional standards and legal requirements.

Executive assistant/executive secretary

To work as an administrative professional in B.C., you may choose to earn the Canadian Certified Administrative Professional designation. The designation is earned by completing the Canadian Certified Administrative Professional (CCAP) program, for which you must be a member of the Association of Administrative Professionals (AAP).

Employment as an executive assistant may additionally require related work experience.

Executive assistants

Executive Assistant Diplomas

Office Administration Diplomas

Office Administration Certificates

Supervisors of general office and administrative support workers supervise and coordinate the activities of workers in the following minor groups: Office support and court services occupations (1410) and Survey, statistical and data entry occupations (1411). They are employed throughout the public and private sectors.

General office support workers prepare correspondence, reports, statements and other material, operate office equipment, answer telephones, verify, record and process forms and documents such as contracts and requisitions and perform general clerical duties according to established procedures. They are employed in offices throughout the public and private sectors.

The Office Administrator with Technology (OAT) Certificate is a short and practical program to prepare you to immediately join the workforce. Deepen your knowledge of the most popular computer applications, so you can work in any number of office environments, or virtually. Combining a range of skills and real-world experience, OAT will help you to confidently launch or transform your career.

Office Administrator with Technology Program (OAT): Certificate (BCIT/Industry Partnership)

The Office Administrative Professional Certificate provides you with real-world skills and intensive business software training to get started in a career as an administrative professional. You will gain an in-depth exposure, as an end-user, of the technologies required for today’s modern office. You may also complete this program through the internship designation to get familiarized with the field before getting a job. As a graduate, you are prepared for employment in entry-level administrative to executive assistant positions as well as self-employment opportunities, or you may continue your education as this program ladders directly into additional credentials within the legal administration field. 

Office Administrative Professional Certificate

The program focuses on general office skills including developing spreadsheets, drafting correspondence, and maintaining databases and bookkeeping applications. Graduates of this program will be proficient in computer applications and will demonstrate abilities in critical thinking, personal and interpersonal skills. Participants will also demonstrate self-confidence and professionalism in the workplace.

Office Careers Essentials Certificate

The Applied Business Technology (ABT) — Office Assistant Certificate provides a solid foundation of training in popular computer tools and office procedures. The program is designed for flexibility between certificates and classroom offerings and online students may opt to exit after Level 1 completion with an Office Clerk certificate. Flexible and supportive online classes will give you specialized office administration skills to advance your career in virtually every type of business, industry, and service organization. Graduates may be employed as receptionists, general clerks, administrative or executive assistants, and other similar careers. 

ABT Online Office Assistant Certificate

The Applied Business Technology Office Clerk Certificate provides you with a strong foundation of technology, communication, and professional skills needed to be successful in today's office environment. The program can be taken on a full or part-time basis and courses include keyboarding, word processing, bookkeeping, spreadsheets, and databases. You can also learn office procedures, file management, business communications, effective job search techniques, and professional development.

ABT Online Office Clerk Certificate

In the Office Administration (OFAD) Certificate, you will gain essential business, office, computer application, and communication skills that will set you apart in today’s competitive workplace. This program has been structured for students who are seeking an Office Administration certificate with the option to complete one or two specialty certificates. OFAD students usually have a strong desire to work in various business offices such as accounting firms, government offices, small and large businesses, manufacturing, legal offices, and numerous professional offices.

Office Administration Certificate

This program is to develop office administration skills and provide the necessary administrative skills to provide administrative support at the entry level. It is designed for persons who want to upgrade their office skills for certification and those entering the office workplace for the first time. It is ideal for individuals who do not have previous education or background in computing.

The Office Administration-Office Assistant 1 Certificate provides the required knowledge, skills and abilities needed to perform in entry-level office support positions. Core learnings in human relations, interpersonal skills, effective communication and client relations, will allow students to develop efficient office practices. 

Office Assistant I Certificate (NIC)

The Office Assistant Certificate is an entry-level program for students interested in working business offices. You'll learn about business communications, computer essentials, office procedures, business math, word processing, spreadsheets and database software. Upon graduation, you'll be able to start a career as a receptionist or office assistant and can take further courses to specialize in areas of interest.

Office Assistant Certificate

The Office Administration and Technology -Bookkeeping Certificate allows you to learn bookkeeping fundamentals and much more! Understand the full bookkeeping cycle from set-up and beyond. Get first hand experience with accounting software and payroll administration. Build your communication, teamwork and presentation skills. 

Office Administration and Technology - Bookkeeping Certificate

The Office Administration and Technology - Office Assistant Certificate teaches you proficient touch typing, accounting fundamentals and practices, up-to-date productivity software such as Word and Excel, interpersonal and professional communication skills, customer service techniques, professional document production, employability skills, personal and office organization, team building skills, and professionalism. Students that complete the six-month Office Assistant Certificate may continue on to complete the Advanced Bookkeeping Certificate.

Office Administration and Technology - Office Assistant Certificate

With the Office Administration and Technology - Word Processing Skills Associate Certificate, students can get specialized training in creating, formatting and managing digital documents efficiently. This targeted program ensures proficiency in utilizing word processing software for professional and personal use.

Office Administration and Technology - Word Processing Skills Associate Certificate

The Office Administration Certificate develops your computer, accounting, legal, customer relations and keyboarding skills. Current computer software applications are stressed, as well as the traditional skills and knowledge of business English, business calculations, office procedures, customer relations, and strong keyboarding skills. The program offers three specialties: Accounting Assistant, Administrative Assistant, and Legal Administrative Assistant. A two-week work placement practicum is available at the end of the program in each certificate stream for eligible students. 

Educational Path

Office Administration Certificates

Programs

Careers