Retail sales supervisors

This instructional program class comprises any program that prepares individuals to provide analytical descriptions of consumer behaviour patterns and market environments to marketing managers and other business decision makers. These programs include courses in survey research methods, research design, new product test marketing, exploratory marketing, consumer needs and preferences analysis, geographic analysis, and applications to specific products and markets.

Marketing research

This instructional program class comprises any program that prepares individuals to perform operations associated with retail sales in a variety of settings. These programs include courses in over-the-counter and other direct sales operations in business settings, basic bookkeeping principles, customer service, team/staff leadership and supervision, floor management, and applicable technical skills.

Retailing and retail operations

Sales Certificates

Retail sales supervisors supervise and coordinate the activities of workers in the following unit groups: Retail salespersons and visual merchandisers (64100), Cashiers (65100), Store shelf stockers, clerks and order fillers (65102) and Other sales related occupations (65109). They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing.

The Retail Operations Certificate provides designing retail experiences, analyzing key performance indicators and statistics, managing merchandise through supply chains and managing, motivating and evaluating employees. You'll gain fundamental business skills, including leadership, retail marketing and operations, and people management. After graduating from the certificate program, you’ll have the skills and credits to either go into the workforce with your new skills or continue your studies in CapU’s business administration degree or diploma programs.

Retail Operations Certificate

The Retail Services Certificate prepares you with barriers to employment for entry-level positions in the retail and business sector. Individualized training in both classroom and laboratory settings provide you with the essential knowledge and skills to obtain employment in a variety of work environments including: retail, wholesale, warehouse, and business. 

Retail Services Certificate

The Marketing and Sales Certificate provides grounding in math, business, marketing, professional selling, advertising, retail management, and public speaking to prepare you for the workplace or to ladder into a Bachelor of Business Administration with a foundation of applied knowledge and skills. Studying marketing and sales can lead to a career as a marketer, sales manager, copywriter, or entrepreneur.

Marketing and Sales Certificate

The Retail and Hospitality Careers (Adult Special Education) certificate provides the skills and knowledge to work in retail and hospitality through practical experience in community-based work settings. This program is intended for adults with cognitive disabilities. Students will apply organizational, time management skills, and Foodsafe to the service industry. Students will learn appropriate workplace communication skills, and perform skills specific to industry in an independent and reliable manner. 

Educational Path

Sales Certificates

Programs

Careers