Airline ticket and service agents

Cashiers

This instructional program class comprises any general program that focuses on computing, computer science, and information science and systems. Such programs are undifferentiated as to title and content and are not to be confused with specific programs in computer science, information science, or related support services.

Computer and information sciences, general

This instructional program class comprises any program that focuses on learning or upgrading basic skills in order to enhance job performance, promote career development, or train for a new job.

Workforce development and training (not for credit)

This instructional program class comprises any program that prepares individuals to execute verbatim medical conference minutes, medical reports, and medical orders. These programs include courses in dictation and simultaneous recording, analysis of notes and visual evidence, medical terminology, data processing applications and skills, formal medical report and correspondence formats, professional standards, and applicable laws and regulations.

Medical transcription/transcriptionist

This instructional program class comprises any program that generally prepares individuals to perform the duties of administrative assistants and/or secretaries and stenographers. These programs include courses in business communications, principles of business law, word processing and data entry, office machines operation and maintenance, office procedures, public relations, secretarial accounting, filing systems and records management, and report preparation.

Administrative assistant and secretarial science, general

Workplace Skills Micro-credentials

Airline ticket and service agents issue tickets, provide fare quotations, make reservations, conduct passenger check-in, trace missing baggage, arrange for cargo shipments and perform other related customer service duties to assist airline passengers. They are employed by airline companies.

Cashiers operate cash registers, optical price scanners, computers or other equipment to record and accept payment for the purchase of goods, services and admissions. They are employed in stores, restaurants, theatres, recreational and sports establishments, currency exchange booths, government offices, business offices and other service, retail and wholesale establishments.

This Computer Essentials for the Workplace Micro-credential is designed to provide you with basic knowledge about essential computer functions. You can learn about the basic anatomy of a computer, become familiar with various operating systems and parts of a network, and finally, become confident with your abilities to carry out basic troubleshooting. You will receive a Letter of Successful Completion at the end of each course.

Computer Essentials for the Workplace Micro-credential

The Interview Preparation + Networking Skills course explores professionalism, networking and communication as key components to finding connections and employment in your chosen industry. You will identify roles and job opportunities that fit your interests, learn to speak confidently about your skills and passion, and build networking strategies through online and community presence. Through improvisation, storytelling, mock interviews, and workshop activies, this course will help you prepare for success. 

Interview Preparation + Networking Skills Micro-credential

The Designing Learning for a Changing Workplace Micro-certificate will help performance and learning professionals build on their existing skills and experience to meet the changing industry needs. They will learn to design and develop programs that align with the necessities of the evolving workforce and support employees to improve their job performance.


Designing Learning for a Changing Workplace Micro-credential

The Designing Learning in a Hybrid Workplace micro-certificate will help you gain the necessary skills to effectively design and deliver training for a hybrid workplace through a series of three short, self-paced and stackable courses.


Designing Learning in a Hybrid Workplace Micro-certificate

The Organizational Preparedness and Adaptability micro-certificate provides you with the necessary skills in risk management, emergency preparedness, and business continuity planning so you can become more proactive during a crisis. Help stabilize your organization when itâ€™s needed most, so it can continue on a steady path forward. The program is designed for non-specialists from private, public and non-profit sectors who are new to business continuity and emergency planning. The program is aimed at those who are looking to learn the fundamentals before considering laddering into a more in-depth program.


Educational Path

Workplace Skills Micro-credentials

Programs

Careers