The Quality and Process Management Certificate is to develop job ready graduates with expertise in the rigorous and analytical application of quality tools and methodologies to manage and improve business. The quality function is a critical part of every type of organization, including manufacturing, service, healthcare, and non-profit. This program is designed for people wanting to work in quality related jobs (quality engineering, quality control, quality assurance), and to add critical skill sets to people working in a wide variety of operations positions (supply chain, logistics, production/service delivery).