Artificial intelligence (AI) is a rapidly growing and evolving field that touches the lives of everyone who accesses digital technology. From spell-checks to internet searches, assistance with writing emails, process automation, and the development of creative ideas and art, AI will be integrated into many workplace tasks and procedures. A holistic understanding of the real-world applications of AI in domains such as business, marketing, healthcare, finance, etc., as well as the built-in biases of AI development and deployment, will ensure that users are prepared to assess and critically engage with AI in the workplace.

The Applied AI for Administration micro-certificate introduces and focuses on AI in administrative applications with specific emphasis on how to use it, when to use it, and how to critically assess results.